{"id":30912,"date":"2025-04-27T10:58:00","date_gmt":"2025-04-27T08:58:00","guid":{"rendered":"https:\/\/hygienemitsystem.at\/review-authenticity\/"},"modified":"2026-10-19T09:25:16","modified_gmt":"2026-10-19T07:25:16","slug":"review-authenticity","status":"publish","type":"page","link":"https:\/\/hygienemitsystem.at\/en\/review-authenticity\/","title":{"rendered":"Review authenticity"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Who can leave a review?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Only customers who bought a product from us can review it. When a review is submitted, our shop matches the email address or customer account against our orders. Without a matching order, no review can be submitted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you recognise verified reviews?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reviews from confirmed purchases carry the note \u201cVerified purchase\u201d. Older reviews submitted without proof of purchase are marked \u201cUnverified purchase\u201d. We only call a product\u2019s overall rating \u201cverified\u201d when all of its reviews come from confirmed purchases.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do reviews come about?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After an order, customers receive an email asking for an honest review of the products they ordered, whether positive or critical.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reward<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For a review we credit 20 HMS loyalty points, regardless of how many stars are given.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overall rating<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The overall rating is the average of all published reviews of a product. The number of reviews is shown next to the stars, and the date of each review in the \u201cReviews\u201d section of the product page.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Who can leave a review? Only customers who bought a product from us can review it. When a review is<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30912","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Review authenticity - Hygiene mit System - your partner for hygiene, catering and more!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hygienemitsystem.at\/en\/review-authenticity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Review authenticity - Hygiene mit System - your partner for hygiene, catering and more!\" \/>\n<meta property=\"og:description\" content=\"Who can leave a review? 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